The RockWood Group, INC.: Delivering Value from IT Investments

By working with the client, RWG seeks to understand their key requirements, gathers information on improvable performance, and presents potential solutions. As every choice the client makes impacts the business directly, the company presents all the available options and growth opportunities. After working with the ERP solution supplier, RWG helps the client understand the impact of their choices and walks them through the contracting to system delivery and implementation. "We are acutely aware of the client's competing demands and balance it by helping them implement a unique ERP solution," says Thompson. As healthcare companies can no longer afford reworks, RWG tries to implement every system in the best way possible.

Thompson recalls an instance when they helped a client with ERP implementation. The client struggled with organization silos and wanted a solution that could unify their various departments. The RockWood Group successfully implemented an ERP system that enabled the client to make collective decisions on various aspects. Moreover, the company brought the organization's governance framework down to the level of roles, responsibilities, reporting lines, and communications to bridge the gap between various departments. Additionally, they established matrices that allowed the client to measure the success and value received from the implementation.

RWG works in various business settings such as government, military, private and public, human resources, finance, payroll, purchasing, and more. With their services, the company plans to become a strategic partner to its clients by helping them drive value from IT investments.