“Our ERP offering is based on the Microsoft Dynamics AX solution which is Powerful, Flexible and Agile. This combination with our industry-focused Intellectual Property allows our customers to get deep industry functionality with a modern ERP system,” says Walia. Powered by Microsoft Dynamics, the firm’s suite of ERP solutions addresses the needs of customers in several sectors such as retail, distribution and financial services. Ignify’s eCommerce solution is a comprehensive system that helps retailers perform omni-channel functions by automating all the actions under a single system. The solution controls multi order management, ranging from online portal, in store, and mobile applications for a hassle-free shopping experience under a single system. “Today, retailers use all these mediums to reach their customers more instantly to earn profits in the business. We help clients bring about a connection among customers, information and processes by integrating operations into a single system, so that consumers can have a better choice and experience in shopping,” states Walia. In addition, the solution provides real time visibility for customers with order tracking, automated shipping notifications, multiple payment facilities, and returns management. Ignify has played a major role in streamlining and connecting the processes for many clients across industries. For instance, a multi-branded retail company wanted to provide consumers with a unique experience through their in store, mobile app, and online shopping portal. As the retail giant's geographical presence was large, the customers were unable to experience uniformity in shopping under the brand name across various channels.
“By being a customer-centric firm, we are able to serve and support customers in a more diligent manner. We have developed good customer relationships with our clients over the years, and that has helped us to flourish in this competitive environment,” asserts Walia. “Our team of professionals have relentlessly worked with us to achieve victory in all our endeavors and steered us through our entire voyage in the ERP landscape.” Likewise, on the investment front, Ignify has ventured into their customer base to develop a range of IT solutions that are tailored as per the requirements of the clients.
We help clients bring about a connection among customers, information and processes by integrating operations into a single system
Moving ahead, Ignify intends to grow its global ERP customer segment. “As a part of our expansion plan, we will continue acquisitions of small companies to increase our geographical footprint across the globe, through which we will consistently support our customers in the long run,” concludes Walia.