Touting customizability as their biggest advantage, FayeBSG has taken applications such as NetSuite and Sage100 ERP Software and has mastered the software’s source code to allow for an unthinkably large variety of solutions. FayeBSG offers nine off-the-shelf packages that integrate SugarCRM—FayeBSG’s chosen application in CRM solutions. FayeBSG also works with open systems such as NetSuite that naturally allow a vast range of connectivity to different products, as well as being a Master Developer for Sage100 ERP.
Overcoming the limitations of Sage100 ERP also means that FayeBSG can cater to 80-90 percent of a customer's needs out of the box, and the other 10- 20 percent through the customizability alone. “If you have a distribution company then you're guaranteed strong inventory and order functionality; if you have a finance company, the functionality in terms of financial porting and customizability is strong as well,” says David Faye, CEO, FayeBSG. For businesses in distribution and light manufacturing, few products offer Sage100's history and install base. FayeBSG has integrated SugarCRM with various other tools including ERP solutions like Sage, NetSuite, Quickbooks, and Intacct, as well as other software like Constant Contact, Shoretel, Box, and DropBox to create a wide variety of different solutions altogether—from email automation to phone systems that document storage and credit cards.
We’re the leader in SugarCRM integrations, including nine off-the-shelf solutions that integrate SugarCRM with applications such as ERP, marketing, document storage, et al
As evidenced by the customizability of their products and the adaptability of their solutions, FayeBSG places a strong value on growth and believes that anything is possible with technology. Given that more than one third of their staff is made up of developers, their expertise in that area is just as sharp as it is in others. With their survival dependent on their ability to continue being an innovative think tank, one thing is for sure—FayeBSG is a company to keep your eye on in the coming years.